Legal

Privacy Policy

Effective date: 1 March 2026  ·  Last updated: 29 March 2026  ·  Jurisdiction: Republic of South Africa

1. Introduction

Weavix ("we", "us", "our") operates a closed pipeline intelligence system. This Privacy Policy explains how we collect, use, store, and protect personal information in connection with our services, website, and any communications between Weavix and its clients, prospective clients, and data subjects.

We are committed to processing personal information responsibly and in compliance with the Protection of Personal Information Act 4 of 2013 (POPIA), as well as any other applicable data protection legislation.

By engaging with our website, submitting an enquiry, or entering into a service agreement with Weavix, you acknowledge that you have read and understood this policy.

2. Information We Collect

We collect personal information only where it is necessary for the purposes described in this policy. The categories of information we may collect include:

  • Contact information: name, email address, telephone number, company name, and job title — provided voluntarily through our website forms or direct communication.
  • Business information: sector, geographic market, and pipeline context — provided as part of the assessment or access request process.
  • Technical information: IP address, browser type, device type, and usage data — collected automatically when you visit our website.
  • Communication records: emails, messages, and correspondence related to service enquiries or client engagements.
  • Third-party intelligence data: where we process publicly available commercial activity signals as part of our intelligence pipeline — this data relates to business entities and commercial behaviour, not private individuals.

We do not collect sensitive personal information (as defined under POPIA) unless explicitly required and consented to.

3. How We Use Your Information

We use the personal information we collect for the following purposes:

  • To respond to enquiries and assess market availability for prospective clients.
  • To deliver intelligence profiles and pipeline reports to confirmed clients.
  • To manage and administer client engagements and service agreements.
  • To improve the quality and accuracy of our intelligence pipeline.
  • To comply with legal obligations, including POPIA and applicable financial and commercial regulations.
  • To communicate service updates, system status changes, or material changes to this policy.

We do not use your personal information for unsolicited marketing. We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

4. Legal Basis for Processing

Under POPIA, we process personal information on the following grounds:

  • Consent: where you have voluntarily provided information through our website or communications.
  • Contractual necessity: where processing is required to fulfil a service agreement with you.
  • Legitimate interest: where processing is necessary for the operation of our intelligence pipeline, provided your rights and interests are not overridden.
  • Legal obligation: where we are required to process information to comply with applicable law.

5. Data Retention

We retain personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Our standard retention periods are:

  • Client engagement records: 5 years from the end of the engagement.
  • Enquiry and assessment records: 24 months from the date of submission.
  • Website usage data: 12 months from collection.
  • Legal and compliance records: as required by applicable legislation.

After the applicable retention period, personal information is securely deleted or anonymised.

6. Data Security

We implement appropriate technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, or destruction. These measures include:

  • Encrypted data transmission (TLS/HTTPS) across all web interfaces.
  • Access controls limiting personal data access to authorised personnel only.
  • Regular review of our data handling practices and security posture.
  • Incident response procedures in the event of a data breach.

While we take all reasonable precautions, no method of electronic transmission or storage is entirely secure. We cannot guarantee absolute security.

7. Your Rights

As a data subject under POPIA, you have the following rights:

  • The right to access personal information we hold about you.
  • The right to request correction of inaccurate or incomplete information.
  • The right to request deletion of your personal information, subject to legal retention obligations.
  • The right to object to the processing of your personal information.
  • The right to lodge a complaint with the Information Regulator of South Africa.

To exercise any of these rights, contact us at the address provided in Section 10 below. We will respond within 30 days of receiving your request.

8. Third-Party Services

We may use third-party service providers to support the operation of our website and intelligence pipeline. These providers are contractually bound to process personal information only on our instructions and in accordance with this policy. We do not permit third parties to use your data for their own purposes.

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Material changes will be communicated via our website. The effective date at the top of this document indicates when the current version came into force.

10. Contact

For privacy-related enquiries, requests, or complaints, contact our Information Officer:

Weavix
Information Officer
Email: [email protected]
Website: weavix.co.za
Jurisdiction: Republic of South Africa